All Systems Operational
API Operational
90 days ago
100.0 % uptime
Today
Admin Dashboard Operational
90 days ago
100.0 % uptime
Today
Public Website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 22, 2020

No incidents reported today.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

Oct 8, 2020
Resolved - Over a period of 5 days we experienced either slowdowns or 500 error response codes from our API. These brown-outs occurred for around 1 minute, 4 times a day. This was due to a misconfiguration on a client's SDK implementation that was sending us very high bursts in traffic following a push notification that was sent out to a large user population.

In order to mitigate this outage, we have upsized our core database with 8x the capacity, and our app server cluster with 16x the capacity. This has provided us with enough capacity to serve these traffic bursts. We have also been in contact with the customer to help improve their SDK implementation to reduce the load on our API.

We apologise for the degradation in service.
Oct 8, 08:59 UTC